RM
Rego M
1 reviews | Active since Aug 2024
22 Aug 2024, 14:27
Makro- poor service
I reported a faulty Samsung washing machine 2 weeks ago and I was informed I can’t get refunded before a technician comes to assess the machine , the technician would come within 48 hours ( I stay 10 minutes away from Makro ).
The technician has not arrived , I have called countless times and even left messages , no one is willing to assist me .
So disappointed at the poor quality of service , given that the machine was expensive , I won’t give up until I get my money back .
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Replies (1)RM
I do not find your message in order .
Clearly you don’t take me serious and you don’t prioritise me , if you did you could be telling me that a technician is on the way already .
You can’t even confirm when exactly is the technician going to come .
I want your machine gone and I want my refund , it’s that simple .
Rego M's updateReviewer Update
23 Aug 2024, 10:15I do not find your message in order .
Clearly you don’t take me serious and you don’t prioritise me , if you did you could be telling me that a technician is on the way already .
You can’t even confirm when exactly is the technician going to come .
I want your machine gone and I want my refund , it’s that simple .
RM
Rego M's update23 Aug 2024, 10:15
Reviewer Update
I do not find your message in order .
Clearly you don’t take me serious and you don’t prioritise me , if you did you could be telling me that a technician is on the way already .
You can’t even confirm when exactly is the technician going to come .
I want your machine gone and I want my refund , it’s that simple .