JN
Jane N
1 reviews | Active since Oct 2021
04 Oct 2021, 17:03
Makro Poor Service
Terrible service - I ordered a fridge online. Woodmead was supposed to deliver wihtin 2-5 days. Service is out of SLA and I made like over 5 calls to request delivery today. I even requested that I will not be available and must be delivered today. People at Makro really don't give a damn about customer service. They must practice what the advertise or put on their voice prompts. With this experience I do not think I will buy at Makro again.
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Replies (1)JN
Jane N's updateReviewer Update
04 Oct 2021, 18:01Thank you for responding. I needed it delivered today as my daughter does not have a fridge for quite a few days now. She is also not available tomorrow and needed it delivered today. The courier guys do not call properly. Before we could answer the call, it went down. When we called back nobody knew what was happening, neither did they know who to transfer us to. I urgently need the fridge to be delivered today. If you need the order number then please call me on ***, or on ***.
JN
Jane N's update04 Oct 2021, 18:01
Reviewer Update
Thank you for responding. I needed it delivered today as my daughter does not have a fridge for quite a few days now. She is also not available tomorrow and needed it delivered today. The courier guys do not call properly. Before we could answer the call, it went down. When we called back nobody knew what was happening, neither did they know who to transfer us to. I urgently need the fridge to be delivered today. If you need the order number then please call me on ***, or on ***.