MAKRO POOR SERVICE

I went to Makro to check a bicycle with the interntion of buying online. I found a lady (Florah) who told me off about buying online instead of guiding me why buying in store is the best option. Then a gentleman by the name of Kgomotso was called to assist and he also told me to "tell online" to assemble the bicycle for me instead of him explaining to me that when you buy online they are not allowed to assist with assembling a bicycle, which is understandable but the manner at which I was treated was so wrong. I then go in store to make a purchase so that I can be assisted with the bicycle. I understand that people do go on rest/off days, the lady assisting me should have explained that the person assisting with this brand comes only on certain days. That on its own was going to assist me to consider other branches or other stores. DO NOT BUY ANY BICYCLE FROM MAKRO WONDERBOOM.