MP
Mandy P
1 reviews | Active since Feb 2018
07 Mar 2025, 18:45
Makro poor online client services
I have been sending email after email to customer services regarding a product return and the refund required, I get no response on the actual query, even though I have a reference number? "Thanks for getting in touch, we’re on it. Ref no - CILA [#CILA]" The service is beyond poor for online purchases.
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Makro's replyOfficial
12 Mar 2025, 08:28Hi Mandy Passanah
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
Kindly be advised , we have escalated the query to the relevant department.
Kind regards
Hello Peter Team
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
Kindly be advised , we have escalated the query to the relevant department.
Kind regards
Hello Peter Team
Best regards,
Makro's reply12 Mar 2025, 08:28
Official
Hi Mandy Passanah
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
Kindly be advised , we have escalated the query to the relevant department.
Kind regards
Hello Peter Team
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.
Kindly be advised , we have escalated the query to the relevant department.
Kind regards
Hello Peter Team
Best regards,