1 reviews | Active since Dec 2016
Makro: Poor Customer Service & Delivery Service
<p>I made a freezer purchase online on the 25 November 2016. Delivery was 2 - 5 days. I have sent many e-mails, but no response. I also called the call centre and was told it will be delivered(Tuesday-06 Dec 2016). To date I have not received any apology from either party. I have also not received the purchase to date.</p> <p>Will not do business with Makro again!!!</p>
As a result of high volume orders received during our Black Friday weekend the process is taking a bit longer than usual.
Please accept our sincerest apologies for the delay and inconvenience that has been experienced.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have received your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa
As a result of high volume orders received during our Black Friday weekend the process is taking a bit longer than usual.
Please accept our sincerest apologies for the delay and inconvenience that has been experienced.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have received your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa