Makro poor after sales service

Bought a fridge from Makro.

Delivery staff simply left fridge on basis its too big.

After having my handyman remove cupboards etc we unbox fridge and huge sigbs tell you to remove the doors if too big.

On top of this trying to inform Makro I called the branch and was put on hold. Eventually called national service. First time put on hold. Twice after that call not even answered.

Pathetic delivery service and customer service.

For years I have supported Silver Lakes rather than Centurion due to poor service. Sadly no improvement.