Makro Polokwane is Hell
<p>I loaded R3999.00 Makro Gift Card on Monday the 30th with card number: *** at Pos No. 59. Invoice No. 936. Cashier No. 103. When the person whom I have given the Gift Card Wanted to use the gift value on 31 May 2016 the money had disappeared without trace. I took the matter up and the answer is simple we don't know what could have happened. This ha caused me so much embarrassment and yet I have no promise for re-imbur*****t to date.</p> <p>Complaint: Baloyi ***</p> <p>*** </p>
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our payment system. store. We immediately contacted our merchant as soon as you complaint to us.
I believe that you have visited the Polokwane store and all issues raised with us have been resolved.
Please accept our apology for any inconvenience caused.
It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards
Mmule Moropa
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our payment system. store. We immediately contacted our merchant as soon as you complaint to us.
I believe that you have visited the Polokwane store and all issues raised with us have been resolved.
Please accept our apology for any inconvenience caused.
It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards
Mmule Moropa
I still want to be explained as to what happened actually. To get the matter resolved I had to come back from Bela-Bela which is about 220 kilometres away, and that was a fruitless and wasteful expenditure on my side. The matter was only resolved the following day causing me to get overnight accomodation in Polokwane. And still, I had to go back to the store at my own expense. Still o am not explained how it went wrong. An apology is not enough as this may repeat to me or any other person. Let's play fair accounting business practice than an apologetic technic. Please.
I still want to be explained as to what happened actually. To get the matter resolved I had to come back from Bela-Bela which is about 220 kilometres away, and that was a fruitless and wasteful expenditure on my side. The matter was only resolved the following day causing me to get overnight accomodation in Polokwane. And still, I had to go back to the store at my own expense. Still o am not explained how it went wrong. An apology is not enough as this may repeat to me or any other person. Let's play fair accounting business practice than an apologetic technic. Please.