Makro Polokwane endangering lives

Item: Makro
Rating: 1
Author: Sylvia B

Never during this entire lockdown and national disaster period have I ever felt more badly treated and unsafe than at Makro Polokwane today. The staff are rude they do absolutely no hand hygiene or cleaning of counters between customers. And there is absolutely no customer service or anyone willing to help at all. I have never seen any people being so unhappy about doing their job. Makro Polokwane you can really be ashamed the only shop in Polokwane that has absolutely no interest in the community or their staff’s safety or satisfaction. What a disgrace.

Helpful (0)

Replies (1)

Makro's replyOfficial

06 Jun 2020, 17:04

Good day Sylvia,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Jun 2020, 17:04

Official