Makro Polokwane an online poor service

Item: Makro
Rating: 1
Author: Shirley N

Makro online is ****, i purchased a bicycle for my child on the 5th Jan 2020,wjen I check the tracking info shows no progress. I called the call centre they reffered me to the shop, Makro Polokwane, I call the shop the i spoke to Katlego she promised to come back to me, following day I called i found another lady she also sang the same song. I was asked if I'm willing to wait so they order it from supplier, I asked how long must I wait she does not have an answer for. I want refund I will go buy somewhere else. Makro Polokwane or Online is *******

Helpful (0)

Replies (1)

Makro's replyOfficial

14 Jan 2020, 11:21

Good day Shirley,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with our online department regarding the above complaint and will be sure to revert with feedback.

Once again we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply14 Jan 2020, 11:21

Official