iM
izak M
1 reviews | Active since Jun 2015
03 Dec 2025, 18:56
Makro Pmb and Defy
Bought a Defy stove from Makro Pmb. The Thermofan is not working and the top of the stove is bent. Makro staff not very interested in assisting or taking the matter up with Defy.
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Replies (6)0
Replies (6)iM
izak M's updateReviewer Update
09 Dec 2025, 09:29No references ever given! Surely you could phone Pmb branch, customer services and the dept. that sells Defy stoves? Di you want my Makro card number?
iM
izak M's update09 Dec 2025, 09:29
Reviewer Update
No references ever given! Surely you could phone Pmb branch, customer services and the dept. that sells Defy stoves? Di you want my Makro card number?
iM
izak M's updateReviewer Update
07 Jan 2026, 09:14It is shocking, disgusting, to say the least that Makro Pietermaritzburg and DEFY has no interest in Customer Care and after sakes service. The matter with the faulty and damaged DEFY stove is to date still unresolved. No interest whatsoever to repair, replace or to give a refund. Every time you communicate with Makro or DEFY by what so means ever it is with a different person, normally nameless, and just empty promises. It is now time for me to go viral on social media to forwarn other consumers as to what they can expect when dealing with Makro and DEFY.
iM
izak M's update07 Jan 2026, 09:14
Reviewer Update
It is shocking, disgusting, to say the least that Makro Pietermaritzburg and DEFY has no interest in Customer Care and after sakes service. The matter with the faulty and damaged DEFY stove is to date still unresolved. No interest whatsoever to repair, replace or to give a refund. Every time you communicate with Makro or DEFY by what so means ever it is with a different person, normally nameless, and just empty promises. It is now time for me to go viral on social media to forwarn other consumers as to what they can expect when dealing with Makro and DEFY.
iM
izak M's updateReviewer Update
02 Feb 2026, 09:59Today is the 02 February 2026 . Neither Makro Pmb or DEFY Pmb or DEFY
iM
izak M's update02 Feb 2026, 09:59
Reviewer Update
Today is the 02 February 2026 . Neither Makro Pmb or DEFY Pmb or DEFY
iM
izak M's updateReviewer Update
02 Feb 2026, 10:02or DEFY Dbn has any intention to replace or refund. Their staff are all a bunch of ****s and bull****ters.
iM
izak M's update02 Feb 2026, 10:02
Reviewer Update
or DEFY Dbn has any intention to replace or refund. Their staff are all a bunch of ****s and bull****ters.
iM
izak M's updateReviewer Update
04 Feb 2026, 09:06Nothing has transpired. Promises by everyone looking into the matter. Supposedly a replacement stove will come from Defy in Dbn to Defy in Pmb. When??? If ever!
iM
izak M's update04 Feb 2026, 09:06
Reviewer Update
Nothing has transpired. Promises by everyone looking into the matter. Supposedly a replacement stove will come from Defy in Dbn to Defy in Pmb. When??? If ever!
iM
izak M's updateReviewer Update
17 Feb 2026, 13:54Hi, yes, as per usual. No response and no feedback. I wonder if you bought a Defy stove from Makro on 14 November 2025 and to date, 17 February2026, you cannot use it? Makro, Defy Pmb and their staff are nothing but disgusting . I NOW DEMAND A FULL REFUND AND YOU MUST COME AND FETCH YOUR STOVE
Contact details: Johanna Meyer, cell ***, email: *** address: 83 Thomas street Himeville KZN 3256
Contact details: Johanna Meyer, cell ***, email: *** address: 83 Thomas street Himeville KZN 3256
iM
izak M's update17 Feb 2026, 13:54
Reviewer Update
Hi, yes, as per usual. No response and no feedback. I wonder if you bought a Defy stove from Makro on 14 November 2025 and to date, 17 February2026, you cannot use it? Makro, Defy Pmb and their staff are nothing but disgusting . I NOW DEMAND A FULL REFUND AND YOU MUST COME AND FETCH YOUR STOVE
Contact details: Johanna Meyer, cell ***, email: *** address: 83 Thomas street Himeville KZN 3256
Contact details: Johanna Meyer, cell ***, email: *** address: 83 Thomas street Himeville KZN 3256