TM
Tebogo M
1 reviews | Active since Jul 2019
31 Jul 2019, 15:18
Makro please release my refund.
I have a problem where I purchased something online, returned the parcel, had my refund approved but for whatever reason my refund just wont reach my bank account. I have called the online department too many times and keep getting various excuses. This is week three since my refund has been approved but the funds being released, please someone help me as I need that money desperately
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Replies (3)0
Replies (3)
Makro's replyOfficial
31 Jul 2019, 15:41Good day Tebogo,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please note that we will contact our Finance department to assist and as soon as feedback is received, we will contact you.
We do apologize for the delay in your refund and we will resolve.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please note that we will contact our Finance department to assist and as soon as feedback is received, we will contact you.
We do apologize for the delay in your refund and we will resolve.
Kind Regards,
Makro Hellopeter Team
Makro's reply31 Jul 2019, 15:41
Official
Good day Tebogo,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please note that we will contact our Finance department to assist and as soon as feedback is received, we will contact you.
We do apologize for the delay in your refund and we will resolve.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. Please note that we will contact our Finance department to assist and as soon as feedback is received, we will contact you.
We do apologize for the delay in your refund and we will resolve.
Kind Regards,
Makro Hellopeter Team
TM
Tebogo M's updateReviewer Update
01 Aug 2019, 13:47Any progress?
TM
Tebogo M's update01 Aug 2019, 13:47
Reviewer Update
Any progress?
Makro's replyOfficial
01 Aug 2019, 14:07Good day Tebogo,
We just received feedback from our finance department and they advised that your refund was submitted for payment and they will advise when the refund is final. As soon as they confirm, we will contact you.
Kind Regards,
Makro Hellopeter Team
We just received feedback from our finance department and they advised that your refund was submitted for payment and they will advise when the refund is final. As soon as they confirm, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply01 Aug 2019, 14:07
Official
Good day Tebogo,
We just received feedback from our finance department and they advised that your refund was submitted for payment and they will advise when the refund is final. As soon as they confirm, we will contact you.
Kind Regards,
Makro Hellopeter Team
We just received feedback from our finance department and they advised that your refund was submitted for payment and they will advise when the refund is final. As soon as they confirm, we will contact you.
Kind Regards,
Makro Hellopeter Team