TJ
Tracy J
1 reviews | Active since Aug 2021
16 Aug 2021, 13:12
Makro plays musical chairs with customer
I paid for my product 26 July.On 28 July Paballo Moloi told me I should come to him if my delivery is late,as at that time it was still within ***** Aug I wrote a review here,the same day David Conway the dashboard controller asked if I'd like a refund,because the product was unsellable.i said yes.11 Aug Sivuyile Seyothlilla said they attempted to deliver and phoned me to deliver.My call logs show no calls for that day.They also haven't provided me with a pic to prove a failed delivery.I on the other hand have all makros lying emails and my neighbours and household to prove we haven't had an attempted delivery.today is very very far from 26 July and Makro is 5 mins from my complex
Helpful (0)
Replies (2)0
Replies (2)Makro's replyOfficial
16 Aug 2021, 13:19Good day Tracy,
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers. We shall thereafter relay back to you with concrete feedback as soon as it is received.
Could we kindly request that you respond to emails in order for us to resolve this matter, we have sent email to no response.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers. We shall thereafter relay back to you with concrete feedback as soon as it is received.
Could we kindly request that you respond to emails in order for us to resolve this matter, we have sent email to no response.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply16 Aug 2021, 13:19
Official
Good day Tracy,
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers. We shall thereafter relay back to you with concrete feedback as soon as it is received.
Could we kindly request that you respond to emails in order for us to resolve this matter, we have sent email to no response.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers. We shall thereafter relay back to you with concrete feedback as soon as it is received.
Could we kindly request that you respond to emails in order for us to resolve this matter, we have sent email to no response.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
TJ
Tracy J's updateReviewer Update
16 Aug 2021, 13:32I have rep****.why can't you phone me,or just deliver.why is it so difficult,I don't have problems and I order online from everyone,as I work from home
TJ
Tracy J's update16 Aug 2021, 13:32
Reviewer Update
I have rep****.why can't you phone me,or just deliver.why is it so difficult,I don't have problems and I order online from everyone,as I work from home
