lS
louisa S
1 reviews | Active since Feb 2013
23 Apr 2019, 14:43
Makro Phone shedding??
Centurion and Woodmead Makro stores dont answer their phones so how are we supposed to find out if they have stock of an item i need to exchange ?? In addition your system is so floored the physically have to go and chk stock of the item... and you are massmart group???
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Makro's replyOfficial
23 Apr 2019, 15:29Good day Louisa,
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called both the Centurion and Woodmead store, this is definitely not the type of service that we would want for you as our customer.
We would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
We tried making contact with you to assist you where we can, however, our calls went unanswered. We sincerely apologize for the inconveniences this caused you.
Kind Regards,
Hellopeter Team
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called both the Centurion and Woodmead store, this is definitely not the type of service that we would want for you as our customer.
We would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
We tried making contact with you to assist you where we can, however, our calls went unanswered. We sincerely apologize for the inconveniences this caused you.
Kind Regards,
Hellopeter Team
Makro's reply23 Apr 2019, 15:29
Official
Good day Louisa,
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called both the Centurion and Woodmead store, this is definitely not the type of service that we would want for you as our customer.
We would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
We tried making contact with you to assist you where we can, however, our calls went unanswered. We sincerely apologize for the inconveniences this caused you.
Kind Regards,
Hellopeter Team
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called both the Centurion and Woodmead store, this is definitely not the type of service that we would want for you as our customer.
We would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
We tried making contact with you to assist you where we can, however, our calls went unanswered. We sincerely apologize for the inconveniences this caused you.
Kind Regards,
Hellopeter Team