Makro Pensioner's Card ??? Really!?????????????????

Item: Makro
Rating: 1
Author: Edward S

Some months back, I swapped my normal Makro card for a Pensioner Card. It was a Tuesday and according to the advertising hype, pensioners were entitled to a discount. The slip had lots of nonsense about the discount that I had received BUT that was *******. The slip and the debit to my account were for the same amount THAT EVERY OTHER CUSTOMER PAID - NO DISCOUNT !!!!!!!!!!!! I no longer bother going to Makro on a Tuesday as this is a waste of my time !!!!!!!!

Helpful (0)

Replies (1)

Makro's replyOfficial

03 Jul 2020, 15:58

Good day Edward,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply03 Jul 2020, 15:58

Official