MAKRO PENSIONER CARD

My email to MAKROCARE: "I have used a Makro Card for many years Unaware of the PENSIONER card offered Recently I was informed of this facility the PENSIONER version so I acquired one

HOWEVER I DON’T SEE THE POINT OF THE PENSIONER CARD Using the card I bought a large item (washing machine) Received no discount, In fact of the four items I purchased there appears very little discount Salesman told me that was because there was so little mark up on the promotion List price R3299 promotion R2999 …..less than 10% mark down

Before retiring I worked at Business Connection Who did the computer processing for both the mc Carthy and Beares groups So I am fami**** with mark up procedures volume discounts etc And therefore don’t believe the salesman

GAME (also Massmart) are currently promoting the same product at the same price On pensioners day they also offer pensioner discount even on promotions In addition they offer difference refund if one could purchase elsewhere cheaper

GAME PAVILLON is 1 k from my house whereas Makro is 6k (extra petrol)

IS MAKRO REALLY LOOKING AFTER PENSIONERS Sales invoice attached Most disappointed "

4 to 5 hours I followed up by phoning Makro National Contact Centre (successful delivery notification not received) for email Operator could not put me through to MAKROCARE???? Tel no is listed on web site with the MAKROCARE email After persistent persuasion she asked me to hold Five minutes later she returned and said they had the email but no one had read it???? I asked t please expedite as I wanted to return purchase No one has contacted e so far

MAKRO promotion costs a pensioner more than if no promotion List price R3299 less 10% = R330 off Promotion R2999 = R300 off