wM
wendy M
1 reviews | Active since Feb 2024
06 Feb 2024, 15:35
Makro Payments
You will not believe but Makro just phoned me and threatened me to hand me over for R0.09... Yes people, R0.09, (nine cents)... And this after I had to email them multiple times to rectify their mistake they made by telling me they owe me money but they did not. I was honest enough to contact them and insist on rectifying this so that they do not loose money. Then they phone me to threaten me to hand me over to the legal dep for R0.09... How pathetic... I will go to the bank you bank with, Makro, and I will insist on depositing R0.09 and I want my R0.01 change as well. Two can play this game!!!
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Makro's replyOfficial
07 Feb 2024, 08:48Good day Wendy, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply07 Feb 2024, 08:48
Official
Good day Wendy, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,