makro pathetic service

I have been shopping with Makro Crown Mines for years already and on the 28th of June I've had a disgusting experience with them.

We qued outside for an hour and got in only by 1pm we had to do monthly grocery shopping, the store closes at 2pm and by 2:30 pm we were rushed by 2 guards who literally told us that we have to " GET OUT " because they want to go home, we asked for 15 mins more as we have literally 10 more items to get and were denied. They stood by us as though we were robbing the store and continued to harass us telling us to leave.

2 managers came and tried to calm the situation down but couldn't. When I mentioned to the manager im gonna hello Peter this he insisted I don't as though he had fear by then the guards continued to stand near us and were acting very aggressive as though they were going to turn violent.

When I eventually was forced to go pay and not get my last items the cashier whom we asked for 5 packets literally took every grocery and literally threw it in the trolley (pic attached) and threw the packets on top.

The service I received was pathetic being a loyal customer and today I received no feedback from both managers who assured me they would