MAKRO PATHETIC SERVICE

On 31/1/2022 , Mr M FLORENCE purchased 2 Hisense TV’s . 1x 55” and 1 x 65”. He booked to pick them up on the 03/02/2022. He arrived at the Collections office at 1h20pm on 03/02/2022.The gate was locked. Employee said they will call the security. After 15mins the security opens the gate. The collection slip was handed over to the employee. After 15 minutes they bring out a fridge for Mr Florence to sign. He said he bought 2 x TVs and not a Fridge. After the mix up was sorted out they bring the 2 TV’s out . They were checked for cracks etc. The employees drops the 55” TV on the floor. Another delay for them to bring another TV. He spent over an hour just to collect 2 x TVs. They cannot fill out a goods issue book properly. The service was abysmal and PATHETIC to say the least . M.FLORENCE will not be making use of the service in the future.