Makro - Pathetic Service

<p>I bought a microwave by Makro and took an extended warranty. 3 years later the microwave breaks and I take it in to them for repairs. They sms me the next day the item is the suppliers. Today 2 weeks later I am still waiting. Phoned them during the week to follow up and how it is, they will contact the manufacturer and find out and get back to. Still waiting for their call. Today I phone, the lady at the repairs is so unprofessional, uninterested and ***********, all she can is "uhm, I was not here this week, don't know about the query, will follow up on Monday"