LM
Louis M
1 reviews | Active since Jan 2016
03 Apr 2024, 09:30
MAKRO, PATHETIC AND POOR CUSTOMER SERVICE, THEY DON'T CARE ABOUT THEIR CUSTOMERS
My Experience, I will never support them again. I have been a long and good customer with Makro for over 15 years, they have zero customer service and don't care about their customers and just turn a blind eye for doing wrong and costing customers money. POOR POOR POOR SERVICE!!!!
Helpful (0)
Replies (5)0
Replies (5)LM
Louis M's updateReviewer Update
04 Apr 2024, 16:54So 24 hours later and no comment, calls or apology from Makro for pathetic service. From my experience, I will no longer support a company that just can't take ownership, can't supply info as requested as they know they are in the wrong. This kind of behavior is not ethical, they are avoiding issues due to their incompetence.
LM
Louis M's update04 Apr 2024, 16:54
Reviewer Update
So 24 hours later and no comment, calls or apology from Makro for pathetic service. From my experience, I will no longer support a company that just can't take ownership, can't supply info as requested as they know they are in the wrong. This kind of behavior is not ethical, they are avoiding issues due to their incompetence.
LM
Louis M's updateReviewer Update
10 Apr 2024, 11:15So a week later and customer care, DOES NOT CARE!!!
They have officially lost me and my business as a customer, goodbye 15 years of a loyal customer!
Pathetic that Makro has such little value for their regular customers, I have spent a significant amount with Makro, but THEY SIMPLY DO NOT CARE!!!!
They have officially lost me and my business as a customer, goodbye 15 years of a loyal customer!
Pathetic that Makro has such little value for their regular customers, I have spent a significant amount with Makro, but THEY SIMPLY DO NOT CARE!!!!
LM
Louis M's update10 Apr 2024, 11:15
Reviewer Update
So a week later and customer care, DOES NOT CARE!!!
They have officially lost me and my business as a customer, goodbye 15 years of a loyal customer!
Pathetic that Makro has such little value for their regular customers, I have spent a significant amount with Makro, but THEY SIMPLY DO NOT CARE!!!!
They have officially lost me and my business as a customer, goodbye 15 years of a loyal customer!
Pathetic that Makro has such little value for their regular customers, I have spent a significant amount with Makro, but THEY SIMPLY DO NOT CARE!!!!
LM
Louis M's updateReviewer Update
15 Apr 2024, 13:09And till date Makro does not even bother responding to a customer, this is absolutely pathetic.
People, please read my experience with Makro, they simply just don't care, never even heard from Farzana again, she didn't even do the effort of following up on the said query, they just pay you back your funds and you are on the losing end of it all. This is not customer care or care at all!!!
People, please read my experience with Makro, they simply just don't care, never even heard from Farzana again, she didn't even do the effort of following up on the said query, they just pay you back your funds and you are on the losing end of it all. This is not customer care or care at all!!!
LM
Louis M's update15 Apr 2024, 13:09
Reviewer Update
And till date Makro does not even bother responding to a customer, this is absolutely pathetic.
People, please read my experience with Makro, they simply just don't care, never even heard from Farzana again, she didn't even do the effort of following up on the said query, they just pay you back your funds and you are on the losing end of it all. This is not customer care or care at all!!!
People, please read my experience with Makro, they simply just don't care, never even heard from Farzana again, she didn't even do the effort of following up on the said query, they just pay you back your funds and you are on the losing end of it all. This is not customer care or care at all!!!
LM
Louis M's updateReviewer Update
18 Apr 2024, 13:56How pathetic is this, Makro does not even respond to a customer, so bad service, shortage of stock, *********** people to non response.....
PEOPLE THINK BEFORE YOU EVER SUPPORT MAKRO AS TO MY EXPERIENCE.
I'M SHOCKED TO SAY THE LEAST, THEY JUST DON'T CARE AND MY HELLOPETER COMMENT WOULD BE PROOF OF THIS CLAIM!
PEOPLE THINK BEFORE YOU EVER SUPPORT MAKRO AS TO MY EXPERIENCE.
I'M SHOCKED TO SAY THE LEAST, THEY JUST DON'T CARE AND MY HELLOPETER COMMENT WOULD BE PROOF OF THIS CLAIM!
LM
Louis M's update18 Apr 2024, 13:56
Reviewer Update
How pathetic is this, Makro does not even respond to a customer, so bad service, shortage of stock, *********** people to non response.....
PEOPLE THINK BEFORE YOU EVER SUPPORT MAKRO AS TO MY EXPERIENCE.
I'M SHOCKED TO SAY THE LEAST, THEY JUST DON'T CARE AND MY HELLOPETER COMMENT WOULD BE PROOF OF THIS CLAIM!
PEOPLE THINK BEFORE YOU EVER SUPPORT MAKRO AS TO MY EXPERIENCE.
I'M SHOCKED TO SAY THE LEAST, THEY JUST DON'T CARE AND MY HELLOPETER COMMENT WOULD BE PROOF OF THIS CLAIM!
LM
Louis M's updateReviewer Update
03 May 2024, 11:41And no disappointment needed from Makro, they just don't respond to this message and they write off customers, this is what a big company like Makro does? Write off the people that supported you for 20 odd years? Shame on you Makro!!!!!!
SHAME ON YOU!!!!! MAKRO DOES NOT CARE FOR THEIR CUSTOMERS THAT SUPPORTED AND MADE THEM!!!!
SHAME ON YOU!!!!! MAKRO DOES NOT CARE FOR THEIR CUSTOMERS THAT SUPPORTED AND MADE THEM!!!!
LM
Louis M's update03 May 2024, 11:41
Reviewer Update
And no disappointment needed from Makro, they just don't respond to this message and they write off customers, this is what a big company like Makro does? Write off the people that supported you for 20 odd years? Shame on you Makro!!!!!!
SHAME ON YOU!!!!! MAKRO DOES NOT CARE FOR THEIR CUSTOMERS THAT SUPPORTED AND MADE THEM!!!!
SHAME ON YOU!!!!! MAKRO DOES NOT CARE FOR THEIR CUSTOMERS THAT SUPPORTED AND MADE THEM!!!!