JM
JJ M
1 reviews | Active since Jul 2011
05 Sept 2022, 13:20
Makro packing 5 days on 1 order item.
5 days ago I got an email about my order:
Your order MAK*** is being packed.
Up until today it is being packed for 5 days. There's no further status for this order. The item description stated shipped in 2- 5 days?
No feedback from Makro.
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Replies (3)JM
JJ M's updateReviewer Update
06 Sept 2022, 07:19Thanks for the reply.
Please advise asap: I am going to be in Nelspruit/Mbombela today until about 10:00 am. Can I pick up my items from Makro Nelspruit? (Before 10:30)
Please advise asap: I am going to be in Nelspruit/Mbombela today until about 10:00 am. Can I pick up my items from Makro Nelspruit? (Before 10:30)
JM
JJ M's update06 Sept 2022, 07:19
Reviewer Update
Thanks for the reply.
Please advise asap: I am going to be in Nelspruit/Mbombela today until about 10:00 am. Can I pick up my items from Makro Nelspruit? (Before 10:30)
Please advise asap: I am going to be in Nelspruit/Mbombela today until about 10:00 am. Can I pick up my items from Makro Nelspruit? (Before 10:30)
JM
JJ M's updateReviewer Update
06 Sept 2022, 10:58So, I just went in to Makro Nelspruit.
I showed them the email I got 5 days ago stating Your order MAK*** is being packed.
The guy I spoke to said he will cancel the order because the item is not in stock.
I said I don't want it cancelled and that I had already waited 5 days and having a computer that needs this hard drive, and a week out of service because of that.
He said the system shows stock but there is none.
Why hadn't I been informed from the beginning in stead of waiting a week for nothing?
Now that I AM at she store they all of a sudden want to cancel my order.
I need this item urgently and if unavailable a replacement of the same kind.
You can't let a person wait a week and not inform them.
Now I'm going back out of town empty handed.
The gentleman did say he will look into it. But Im pressed for t to have my computer running and need that drive asap.
I do not want my order cancelled!
I showed them the email I got 5 days ago stating Your order MAK*** is being packed.
The guy I spoke to said he will cancel the order because the item is not in stock.
I said I don't want it cancelled and that I had already waited 5 days and having a computer that needs this hard drive, and a week out of service because of that.
He said the system shows stock but there is none.
Why hadn't I been informed from the beginning in stead of waiting a week for nothing?
Now that I AM at she store they all of a sudden want to cancel my order.
I need this item urgently and if unavailable a replacement of the same kind.
You can't let a person wait a week and not inform them.
Now I'm going back out of town empty handed.
The gentleman did say he will look into it. But Im pressed for t to have my computer running and need that drive asap.
I do not want my order cancelled!
JM
JJ M's update06 Sept 2022, 10:58
Reviewer Update
So, I just went in to Makro Nelspruit.
I showed them the email I got 5 days ago stating Your order MAK*** is being packed.
The guy I spoke to said he will cancel the order because the item is not in stock.
I said I don't want it cancelled and that I had already waited 5 days and having a computer that needs this hard drive, and a week out of service because of that.
He said the system shows stock but there is none.
Why hadn't I been informed from the beginning in stead of waiting a week for nothing?
Now that I AM at she store they all of a sudden want to cancel my order.
I need this item urgently and if unavailable a replacement of the same kind.
You can't let a person wait a week and not inform them.
Now I'm going back out of town empty handed.
The gentleman did say he will look into it. But Im pressed for t to have my computer running and need that drive asap.
I do not want my order cancelled!
I showed them the email I got 5 days ago stating Your order MAK*** is being packed.
The guy I spoke to said he will cancel the order because the item is not in stock.
I said I don't want it cancelled and that I had already waited 5 days and having a computer that needs this hard drive, and a week out of service because of that.
He said the system shows stock but there is none.
Why hadn't I been informed from the beginning in stead of waiting a week for nothing?
Now that I AM at she store they all of a sudden want to cancel my order.
I need this item urgently and if unavailable a replacement of the same kind.
You can't let a person wait a week and not inform them.
Now I'm going back out of town empty handed.
The gentleman did say he will look into it. But Im pressed for t to have my computer running and need that drive asap.
I do not want my order cancelled!
JM
JJ M's updateReviewer Update
06 Sept 2022, 12:15So, conveniently you have now cancelled my order.
I have waisted a week without Makro notifying me that there is no stock country wide, until I started to find out what is going on with my order. After you send me a ma 5 days ago that you are busy packing my item.
Should I have known I would have bought the item from another business.
Please update your online products. This caused major inconvenience to me.
So now you have cancelled my order so conveniently, and did not offer me another similar item in stead, where is my money?
I wouldn't easily make an online order at Makro again, because you buy an Item shown on stock, pay for it and then get an email confirming that its being packed. Then you patiently wait for the item. After a week you have to find out yourself that they did not send the item.
This is very poor. Unacceptable actually.
My computer is still not working and I don't know where the money is I paid for it. I must now order a similar item and wait another week. While my business is standing still.
Never rely on an Makro for online shopping. Rather use Takealot.
Very disappointed!
I have waisted a week without Makro notifying me that there is no stock country wide, until I started to find out what is going on with my order. After you send me a ma 5 days ago that you are busy packing my item.
Should I have known I would have bought the item from another business.
Please update your online products. This caused major inconvenience to me.
So now you have cancelled my order so conveniently, and did not offer me another similar item in stead, where is my money?
I wouldn't easily make an online order at Makro again, because you buy an Item shown on stock, pay for it and then get an email confirming that its being packed. Then you patiently wait for the item. After a week you have to find out yourself that they did not send the item.
This is very poor. Unacceptable actually.
My computer is still not working and I don't know where the money is I paid for it. I must now order a similar item and wait another week. While my business is standing still.
Never rely on an Makro for online shopping. Rather use Takealot.
Very disappointed!
JM
JJ M's update06 Sept 2022, 12:15
Reviewer Update
So, conveniently you have now cancelled my order.
I have waisted a week without Makro notifying me that there is no stock country wide, until I started to find out what is going on with my order. After you send me a ma 5 days ago that you are busy packing my item.
Should I have known I would have bought the item from another business.
Please update your online products. This caused major inconvenience to me.
So now you have cancelled my order so conveniently, and did not offer me another similar item in stead, where is my money?
I wouldn't easily make an online order at Makro again, because you buy an Item shown on stock, pay for it and then get an email confirming that its being packed. Then you patiently wait for the item. After a week you have to find out yourself that they did not send the item.
This is very poor. Unacceptable actually.
My computer is still not working and I don't know where the money is I paid for it. I must now order a similar item and wait another week. While my business is standing still.
Never rely on an Makro for online shopping. Rather use Takealot.
Very disappointed!
I have waisted a week without Makro notifying me that there is no stock country wide, until I started to find out what is going on with my order. After you send me a ma 5 days ago that you are busy packing my item.
Should I have known I would have bought the item from another business.
Please update your online products. This caused major inconvenience to me.
So now you have cancelled my order so conveniently, and did not offer me another similar item in stead, where is my money?
I wouldn't easily make an online order at Makro again, because you buy an Item shown on stock, pay for it and then get an email confirming that its being packed. Then you patiently wait for the item. After a week you have to find out yourself that they did not send the item.
This is very poor. Unacceptable actually.
My computer is still not working and I don't know where the money is I paid for it. I must now order a similar item and wait another week. While my business is standing still.
Never rely on an Makro for online shopping. Rather use Takealot.
Very disappointed!