JS
Jaco S
1 reviews | Active since Mar 2009
18 May 2023, 05:23
Makro ‘out of stock’ **** on online prepaid deliveries
Makro online deliveries appear to play unfair: 1) Accept payment for order 2) Inform within 2 days that delivery will take place. 3) Deliver 4 days later partially. 4) Adjust the order without notice stating that items were ‘out of stock’. Normally items are not out of stock if you should check. 5) The order is marked as delivered and complete. 6) Invoice shows the delivered items only but no credits are assigned nor communicated and you lost your money unless you take hours off your busy schedule to contact them.
This is not a once off modus operandi but is proven in the frequency of occurrence. It is a passive ******* procedure.
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Replies (1)JS
Jaco S's updateReviewer Update
19 May 2023, 09:54Thank you for resolving this. The outstanding amount was paid into my account. It is a pity that all cannot be resolved from your Makro's own website.
Please just explain why the item which was cancelled has been 'in stock' prior and after cancellation?
Please just explain why the item which was cancelled has been 'in stock' prior and after cancellation?
JS
Jaco S's update19 May 2023, 09:54
Reviewer Update
Thank you for resolving this. The outstanding amount was paid into my account. It is a pity that all cannot be resolved from your Makro's own website.
Please just explain why the item which was cancelled has been 'in stock' prior and after cancellation?
Please just explain why the item which was cancelled has been 'in stock' prior and after cancellation?
