MAKRO OTTERY CAPE TOWN

I HAVE HAD THE WORST SERVICE FROM MAKRO IN OTTERY. I PURCHASED A WASHING MACHINE, PAID FOR AN EXTENDED WARRANTY, WHICH AT THE END OF THE DAY MEANS NOTHING. MY WASHING MACHINE INTERMITTENTLY LEAKS, SO WHEN YOU CALL THEM, IT TAKES MORE THAN A DAY FOR A TECHNICIAN TO COME SEE TO THE PROBLEM. AFTER MORE THAN 3 REPORTS ABOUT THE SAME ISSUE, I HAVE SENT PICS AND VIDEOS, I STILL GET TOLD TO MONITOR THE ISSUE. HOW MANY MORE TIMES!!! AND NO RESPONSE FROM MAKRO!