NH
NISHAAT H
1 reviews | Active since Dec 2012
27 Dec 2019, 14:31
Makro order not recieved over a month
I placed an online order on black Friday the 27th November. To date I have not received the order.
I ordered a braai stand and a printer. The braai stand was for the holidays... the holiday season has now passed by.
The printer was supposed to be used to bring gift tags etc.... once again could not do
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Makro's replyOfficial
03 Jan 2020, 11:52Good day Nishaat
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores, We have however learnt that you have already received delivery of your order. Please kindly note that we still want to keep you as our Makro customer and therefore assure you that your next shopping will not be an unpleasant one.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores, We have however learnt that you have already received delivery of your order. Please kindly note that we still want to keep you as our Makro customer and therefore assure you that your next shopping will not be an unpleasant one.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply03 Jan 2020, 11:52
Official
Good day Nishaat
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores, We have however learnt that you have already received delivery of your order. Please kindly note that we still want to keep you as our Makro customer and therefore assure you that your next shopping will not be an unpleasant one.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we can assure you that this is certainly not the type of service you can expect from any of our stores, We have however learnt that you have already received delivery of your order. Please kindly note that we still want to keep you as our Makro customer and therefore assure you that your next shopping will not be an unpleasant one.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team