Makro order canceling

Order placed for easter eggs just before the easter weekend. Order went through just to be told order was cancelled after the 3rd day. Even though the Makro online systems still shows the items being available and allows one to still make orders, which is unacceptable. They indicated the refund will reflect only after 3 weeks. This is after easter weekend holding my refund ransom so I can't source it from somewhere else. This is totally uncool!