AA
Anil A
1 reviews | Active since Dec 2011
23 Aug 2019, 11:21
MAKRO ONLY LIES...Dont believe them
After placing comments on Hellopeter regarding my ongoing frustrations with Makro, I quickly received a response from their Hellopeter team. Needless to say, nothing has happened since their response. No phone calls, no messages, no product and NO MONEY!! Its been 3 weeks and I haven't been refunded. Yesterday I called their customer care line and was promised by Mladisa that Thabo Mokhalaba would call back before 6pm!! LIES LIES LIES is ALL You get from Makro! A have an audio recording for anyone that wants it.
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
23 Aug 2019, 12:15Good day Anil,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply23 Aug 2019, 12:15
Official
Good day Anil,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have experienced and for the delay in this regard. We will follow up with the relevant departmental management for assistance in expedition and as soon as feedback is received, we will contact you.
We do humbly apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
AA
Anil A's updateReviewer Update
23 Aug 2019, 12:18Another standard response letter like the previous one....carries no integrity or authenticity
AA
Anil A's update23 Aug 2019, 12:18
Reviewer Update
Another standard response letter like the previous one....carries no integrity or authenticity
Makro's replyOfficial
23 Aug 2019, 12:25Good day Anil,
Please respond to the email that we sent you in order for us to assist you further.
Regards,
Makro Hellopeter Team
Please respond to the email that we sent you in order for us to assist you further.
Regards,
Makro Hellopeter Team
Makro's reply23 Aug 2019, 12:25
Official
Good day Anil,
Please respond to the email that we sent you in order for us to assist you further.
Regards,
Makro Hellopeter Team
Please respond to the email that we sent you in order for us to assist you further.
Regards,
Makro Hellopeter Team
AA
Anil A's updateReviewer Update
23 Aug 2019, 12:30THIS IS WHAT YOU SENT ME..
Good day Anil,
Thank you for your review,
Please advise if we should proceed with the fulfillment of this order or you would like it to be canceled and refunded.
Looking forward to your response.
Warm Regards
Makro Support https://get.teamviewer.com/f6wupag
Ive been asking for my money back for almost three weeks!!! I just want to know when Im being refunded???
Good day Anil,
Thank you for your review,
Please advise if we should proceed with the fulfillment of this order or you would like it to be canceled and refunded.
Looking forward to your response.
Warm Regards
Makro Support https://get.teamviewer.com/f6wupag
Ive been asking for my money back for almost three weeks!!! I just want to know when Im being refunded???
AA
Anil A's update23 Aug 2019, 12:30
Reviewer Update
THIS IS WHAT YOU SENT ME..
Good day Anil,
Thank you for your review,
Please advise if we should proceed with the fulfillment of this order or you would like it to be canceled and refunded.
Looking forward to your response.
Warm Regards
Makro Support https://get.teamviewer.com/f6wupag
Ive been asking for my money back for almost three weeks!!! I just want to know when Im being refunded???
Good day Anil,
Thank you for your review,
Please advise if we should proceed with the fulfillment of this order or you would like it to be canceled and refunded.
Looking forward to your response.
Warm Regards
Makro Support https://get.teamviewer.com/f6wupag
Ive been asking for my money back for almost three weeks!!! I just want to know when Im being refunded???
AA
Anil A's updateReviewer Update
19 Sept 2019, 09:04Im still waiting for my refund and its now been over six weeks!!!!!!! Any competent person out there???
AA
Anil A's update19 Sept 2019, 09:04
Reviewer Update
Im still waiting for my refund and its now been over six weeks!!!!!!! Any competent person out there???