SN
Shelley N
1 reviews | Active since Feb 2023
18 Dec 2023, 08:56
Makro only cares about money do not use their 3rd party resellers
Do not purchase from Makro 3rd party resellers. Makro does not have the best interest of the purchaser at heart they are only after money. When the product is sold broken makro does not side with the customer even though a diagnostic test states it could be a factory default. They dont care at all about the client they only care about money. same goes for Quality inverters who sell rechargeable fans
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Replies (4)SN
Shelley N's updateReviewer Update
19 Dec 2023, 08:28Please you do not take customer requests seriously you think we are all stupid. you have care in your customer care email address but they last thing you care about is the customer you only care about the bottom-line money you make. You think it's a huge joke to take money for broken products then blame the customer. If I look at how many complaints were laid on here in the last day you definitely do not care about the customer. I have spent R20 000 at makro in the last 2 months. I can promise you I will never buy anything electronic from Makro again or from a 3rd party reseller on your web page. I can't wait for Amazon to launch next year.
SN
Shelley N's update19 Dec 2023, 08:28
Reviewer Update
Please you do not take customer requests seriously you think we are all stupid. you have care in your customer care email address but they last thing you care about is the customer you only care about the bottom-line money you make. You think it's a huge joke to take money for broken products then blame the customer. If I look at how many complaints were laid on here in the last day you definitely do not care about the customer. I have spent R20 000 at makro in the last 2 months. I can promise you I will never buy anything electronic from Makro again or from a 3rd party reseller on your web page. I can't wait for Amazon to launch next year.
SN
Shelley N's updateReviewer Update
19 Dec 2023, 08:31Please you do not take customer requests seriously you think we are all stupid. you have care in your customer care email address but they last thing you care about is the customer you only care about the bottom-line money you make. You think it's a huge joke to take money for broken products then blame the customer. If I look at how many complaints were laid on here in the last day you definitely do not care about the customer. I have spent R20 000 at makro in the last 2 months. I can promise you I will never buy anything electronic from Makro again or from a 3rd party reseller on your web page. I can't wait for Amazon to launch next year.
SN
Shelley N's update19 Dec 2023, 08:31
Reviewer Update
Please you do not take customer requests seriously you think we are all stupid. you have care in your customer care email address but they last thing you care about is the customer you only care about the bottom-line money you make. You think it's a huge joke to take money for broken products then blame the customer. If I look at how many complaints were laid on here in the last day you definitely do not care about the customer. I have spent R20 000 at makro in the last 2 months. I can promise you I will never buy anything electronic from Makro again or from a 3rd party reseller on your web page. I can't wait for Amazon to launch next year.
SN
Shelley N's updateReviewer Update
20 Dec 2023, 08:00I am not sure how you expect anyone to contact me or solve these when you haven't even asked for any details. so far I have heard nothing from Makro which seems par for the course. Do not use Makro online or any of their 3rd party resellers on their platform. Makro will not have your back when it comes to faulty products. I refuse to pay Full price for an item that was supp**** broken but Makro doesn't care, it's all a big joke to them.
SN
Shelley N's update20 Dec 2023, 08:00
Reviewer Update
I am not sure how you expect anyone to contact me or solve these when you haven't even asked for any details. so far I have heard nothing from Makro which seems par for the course. Do not use Makro online or any of their 3rd party resellers on their platform. Makro will not have your back when it comes to faulty products. I refuse to pay Full price for an item that was supp**** broken but Makro doesn't care, it's all a big joke to them.
SN
Shelley N's updateReviewer Update
24 Jan 2024, 14:40More than a month later and not 1 person has looked onto this matter that's how seriously makro takes these reviews.
I have effectively paid full price for a broken product and makro refuses to be of any assistance. Their customer care (noncare!!!!) consultants are so badly trained or just don't give a **** that they are of no assistance at all.
Stay away from their 3rd party suppliers who sell on their platform. Makro will not assist you if something goes wrong with the order, especially if it's electronic. If they product says online only stay far away rather find it at another store.
Makro you take nothing seriously! the only thing that you do take seriously is taking our money. Once you have it you don't give a F**K about your customers. its all about the bottom line for you. If I could give you a minus 100 for service, I would.
I have effectively paid full price for a broken product and makro refuses to be of any assistance. Their customer care (noncare!!!!) consultants are so badly trained or just don't give a **** that they are of no assistance at all.
Stay away from their 3rd party suppliers who sell on their platform. Makro will not assist you if something goes wrong with the order, especially if it's electronic. If they product says online only stay far away rather find it at another store.
Makro you take nothing seriously! the only thing that you do take seriously is taking our money. Once you have it you don't give a F**K about your customers. its all about the bottom line for you. If I could give you a minus 100 for service, I would.
SN
Shelley N's update24 Jan 2024, 14:40
Reviewer Update
More than a month later and not 1 person has looked onto this matter that's how seriously makro takes these reviews.
I have effectively paid full price for a broken product and makro refuses to be of any assistance. Their customer care (noncare!!!!) consultants are so badly trained or just don't give a **** that they are of no assistance at all.
Stay away from their 3rd party suppliers who sell on their platform. Makro will not assist you if something goes wrong with the order, especially if it's electronic. If they product says online only stay far away rather find it at another store.
Makro you take nothing seriously! the only thing that you do take seriously is taking our money. Once you have it you don't give a F**K about your customers. its all about the bottom line for you. If I could give you a minus 100 for service, I would.
I have effectively paid full price for a broken product and makro refuses to be of any assistance. Their customer care (noncare!!!!) consultants are so badly trained or just don't give a **** that they are of no assistance at all.
Stay away from their 3rd party suppliers who sell on their platform. Makro will not assist you if something goes wrong with the order, especially if it's electronic. If they product says online only stay far away rather find it at another store.
Makro you take nothing seriously! the only thing that you do take seriously is taking our money. Once you have it you don't give a F**K about your customers. its all about the bottom line for you. If I could give you a minus 100 for service, I would.