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Palesa M
1 reviews | Active since Sept 2020
27 Aug 2025, 09:39
Makro Online - Worst service
Makro SA #OD*** [#1BA8U] I placed an order on the 6th Aug, on the 11 Aug my order was cancelled. I was not contacted by anyone to advise the reason and whether there are alternatives. I was informed that I will be reimbursed. Last week when I sent an email, a consultant contacted me and told me the finance team has a backlog. I was requested to send my ID copy and proof of banking details. So it's a mission for me to get my money for something which was out of stock. It's the 27 today, still not refunded
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Palesa M's updateReviewer Update
28 Aug 2025, 13:46I'm still waiting for the feedback and my funds.I will continue writing here to I get my money. Need to show your customers what they are in for should they use your online services.
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Palesa M's update28 Aug 2025, 13:46
Reviewer Update
I'm still waiting for the feedback and my funds.I will continue writing here to I get my money. Need to show your customers what they are in for should they use your online services.
PM
Palesa M's updateReviewer Update
01 Sept 2025, 09:37Made several follow ups, the response i get : the matter has been escalated to the finance team. I still haven't recieved my money back. It's the 1st of September, since the 11th August 2025 I've been waiting for my refund.
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Palesa M's update01 Sept 2025, 09:37
Reviewer Update
Made several follow ups, the response i get : the matter has been escalated to the finance team. I still haven't recieved my money back. It's the 1st of September, since the 11th August 2025 I've been waiting for my refund.