WA
Waseela A
1 reviews | Active since May 2013
19 May 2023, 12:07
Makro Online, worst online experience
I've placed an order on the 8 May 2023 at Makro Online, I've yet to receive my order and today is the 19 May 2023. I've emailed them twice with no response and called the call centre 3 times with no help given or my resolution to my enquiry. I've asked to speak to a manager or team leader all 3 times, and no Manger has reached out to me.
This kind of service is unacceptable and I would have actually given then zero stars if I could.
With all the competition oit there, I will not be ordering from Makro online again.
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Replies (1)WA
Waseela A's updateReviewer Update
19 May 2023, 15:49Good day
Thank you for the response.
Firstly I didn't order Pink, I ordered the blue.
Secondly, 2 days ago, when I called the call centre, I was told about the colour being unavailable and I had agreed to the Black.
This means that since then, my order has not been updated.
Thank you for the response.
Firstly I didn't order Pink, I ordered the blue.
Secondly, 2 days ago, when I called the call centre, I was told about the colour being unavailable and I had agreed to the Black.
This means that since then, my order has not been updated.
WA
Waseela A's update19 May 2023, 15:49
Reviewer Update
Good day
Thank you for the response.
Firstly I didn't order Pink, I ordered the blue.
Secondly, 2 days ago, when I called the call centre, I was told about the colour being unavailable and I had agreed to the Black.
This means that since then, my order has not been updated.
Thank you for the response.
Firstly I didn't order Pink, I ordered the blue.
Secondly, 2 days ago, when I called the call centre, I was told about the colour being unavailable and I had agreed to the Black.
This means that since then, my order has not been updated.