MAKRO ONLINE - WORST EXPERIENCE EVER!!!

If I could give MAKRO Online a ZERO rating I would. I ordered online on a Wednesday. They gave an indication of delivery by Friday. I received ONE item on Thursday and ONE item on Friday. Then the rest of the order (about 100 items) only arrived on the Monday. I phoned on Friday and Customer Services said they will escalate to the Online Manager. Needless to say NOTHING happened. I phoned again on Saturday, once again it was going to be escalated to the Online Manager. Needless to say NOTHING happened. Not even a call-back, or an email, or an SMS... NOTHING! It is the WORST experience I have had with Online Ordering. It is the first time I used Makro and I NEVER WILL DO IT AGAIN! The Customer Services don't care. The Online Manager does not care. NOBODY cares at MAKRO Online! NEVER NEVER NEVER AGAIN!!! WORST EVER EXPERIENCE!!!!!