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Deon E

1 reviews | Active since Oct 2013

10 Dec 2016, 07:54

Makro Online - Worst Experience ever

<p>My goods still not delivered. They don't respond to my email inquiries. The call centre is difficult to get through to and the call centre agents don't have a clue what's goin on when you finally get trough to them - of no help at all, they say it will be delivered but can't tell me when. Makro online together with Firsthop is an absolute disaster compared to other reputable online retailers, stay away at all costs.</p>

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Replies (1)
Makro
Makro's reply15 Dec 2016, 09:51
Official

Thank you for bringing to our attention your dissatisfaction with online purchase.

We received a confirmation from Makro Market place that your order was delivered.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa