Makro Online Woodmead is the Worst actually a NIGHTMARE

This is my second complaint on this platform in a week. I received my Hisense dishwashing machine on Wednesday the 20th of December after complaining and awaiting delivery since the 07th and when the machine was delivered it had a dent and was loose and literally open at the bottom. I literally looks like someone stumped on it. I sent an email to Makro customer care the very same day with pictures of the machine. Called Makro customer care the next day confirming receipt of my email which they said they did receive. To date I have not received any feedback or a phone call on the way foward. I am extremely disappointed and drained by the whole process. Makro does not take their customers serious. I have learned my lesson the hard way.. I will stick to Takealot next time. I will never ever purchase anything online from MAKRO