Makro Online - why the robots will never take over

Makro online gives hope to the idea that AI and automation will never truly replace people. Although people relying on the tech have been equally as inefficient.

Order - OD***

After placing an order online for 2 of the same item for delivery. Only half the order was honoured, and then the madness ensued.

I had to ask why only one was delivered. I used the whatsapp line which was comical. Here are some of the responses (word for word including the incredible grammar).

Me - Why did my order fail? Makro - Maybe the was a faulty that why Me - Maybe? So must i order again or not waste my time? Makro - Please can you wait for feedback regarding the feedback

These responses continued until they decided to send someone to pick up what Makro deemed a damaged product, but there was no product to pick up, as nothing was delivered. I also built the other item i ordered by they wanted me to return the one i did receive before they could investigate.

Obviously frustrated, I visited Makro Springfield for some sort of assistance, but was met with a Makro employee that was busy on her cellphone and told me that she could/ would not help, because it was online only.

Her name Lethiwe K**** and she was aloof and useless.

I am ready for Makro to remove every single product i have bought from them to refund me for my incomplete order and stop charging me interest on an item i have not received, and will likely never receive.