JH
JOHN H

1 reviews | Active since Feb 2014

18 Sept 2018, 12:28

Makro online .. What?

Placed an order online with a 2-5 working day delivery promise. Phoned to enquire about delivery after 5 days, told parcel will be delivery on Friday 14 September. No delivery. Phoned on Monday 17 September, told parcel will be delivered by 5 pm... No Delivery.. Phoned on 18 September, told will call back ... no call back? Phoned again 18 September told will call back.... still no call back??? Makro give your online business to Takealot, they know how to run A ONLINE BUSINESS.

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Replies (2)
Makro
Makro's reply18 Sept 2018, 15:03
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

JH
JOHN H's update18 Sept 2018, 16:07
Reviewer Update
Thanks for telling me what you are not doing, providing answers?