Makro Online vs Takealot (Rather place your trust in Takealot)

If I didn't need to give a star I would not have done so. Makro Online is not even deserving of one star. Why ? You might ask. My headache and frustration started when I placed faith and trust into Makro online. I placed an order for a quilt set (pink with butterflies on) on 28 June 2024. To my surprise I received my order on 10 July 2024 with utmost disgust....It was plain white fit for a hotel not home. A return was logged Ref 423357 and only collected on 18 July 2024. No further update or feedback regarding my REFUND. On the 16 July 2024 I decided to order the SAME quilt set from Takealot....delivered today (8 days after order). Perfect and correct the exact order I have placed. I am mentioning Takealot, because Makro's continued excuse is, "IT COMES FROM A THIRD PARTY" - Whoop Whoop - Takealot also uses a third party and clearly their communication is open and clear with no hassles to clients. In my honest opinion, why would anyone order from Makro if they can get the exact same items from Takealot with the trust that it will be the correct and a customer will be left satisfied. Makro online only takes your money, does not give customer support, does not really care about their customers as long as they make money. Do not trust Makro Online !!!! Once you buy something and you return it, you will never see your money again. Your management can learn from Takealot, the way they operate and the way they look after their customers.