Makro Online Useless Service
Having sent our Russell Hobbs coffee machine back to Makro Online, after it exploded on us. We were in contact since the 1st August 2019. To this day, I am atill waiting for the delivery back to us. This is after spending more than 3 hours in phone calls to the call center, and the head of Makro Online, nothing has come from this. This is the worst service from any company I have had to deal with in my life.
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Replies (2)
Makro's replyOfficial
23 Oct 2019, 08:20Good day Kingsley,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply23 Oct 2019, 08:20
Official
Good day Kingsley,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact the relevant departmental management to assist and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
's updateReviewer Update
23 Oct 2019, 08:30No one seems to give a stuff, that I have had to wait almost 3 months now for the product to be returned, refunded or replaced!!!!!
We get a call on Monday to say delivery will be on Monday. Another call to say Tuesday. WHAT THE F#@k, really.
Beyond useless. I will be canceling my Makro card at the soonest possible opportunity.
We get a call on Monday to say delivery will be on Monday. Another call to say Tuesday. WHAT THE F#@k, really.
Beyond useless. I will be canceling my Makro card at the soonest possible opportunity.
's update23 Oct 2019, 08:30
Reviewer Update
No one seems to give a stuff, that I have had to wait almost 3 months now for the product to be returned, refunded or replaced!!!!!
We get a call on Monday to say delivery will be on Monday. Another call to say Tuesday. WHAT THE F#@k, really.
Beyond useless. I will be canceling my Makro card at the soonest possible opportunity.
We get a call on Monday to say delivery will be on Monday. Another call to say Tuesday. WHAT THE F#@k, really.
Beyond useless. I will be canceling my Makro card at the soonest possible opportunity.