1 reviews | Active since Feb 2020
Makro online, the epiphany of utter sh#t service!!!
Of all the online shopping i have ever done "and it is a lot", i have NEVER in my life received such poor, horrific and utterly terrible service in my life than what i have with Makro online!!!! Since i ordered my products, i waited more than 3 weeks for delivery, phoning and emailing them gets you exactly nowhere as they simply don't even reply to an email, phoning them lands you on a 45min minimum call without any useful answers nor results, so they are so helpful that you might as well talk to yourself! After more than 3 weeks of waiting and utter **** service, a courier finally arrived "yaaay right" but no, as i opened the box to to remove the product i ordered, it turns out they only delivered 1 of the 2 identical products that i purchased on the same day as one order!!
So my review of Makro online... WORST F#CKIN SERVICE OF ANY COMPANY I'VE EVER DEALT WITH OR BOUGHT FROM ONLINE!!!!! If I could give then less than a 1 star rating, i would without thinking twice as it would be the only good thing coming from this whole ordeal!!
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. Please could I ask that you advise when you are available to take my call.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Hellopeter Team
