MAKRO ONLINE: TERRIBLE SERVICE: NO DELIVERY FOR 4 WEEKS NOW!!!

Item: Makro
Rating: 2
Author: sizwe.kunene sizwe.kunene

Order placed Online LAST MONTH (21/11/2018) till today the order has not been updated, no communication, spent R50 in airtime to try and get the status of my order through the call centre. Call centre agent was also useless, could not cancel my order for refund. So no parcel and no refund. Money Gone! PLEASE DON'T RESPOND TO TELL ME THE PARCEL IS IN TRANSIT TO THE STORE, YOU HAVE BEEN SINGING THAT SONG OF THE YEAR ALREADY! Regards

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Replies (1)

Makro's replyOfficial

13 Dec 2018, 10:17

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the below.

Regards
Makro Team

Makro's reply13 Dec 2018, 10:17

Official

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the below.

Regards
Makro Team