Makro Online Terrible Service

Hi,

Re: MAK ********** I purchased an item on the 03/03/2019. Item was supposed to be delivered on 08/03/2019. I sent an email on the 08/03/2019 to which I have not received any response.

I then called through on the 08/03/2019, whereby they told me that they will follow up.

Thereafter I receive a call on the 11/03/2019. They inform me that the product I purchased is out of stock and they are cancelling my order. I requested to speak to a supervisor who was apparently busy. They promised that the supervisor will call me. I am still waiting for this call. When I purchased the product on your website it clearly said that the item was in stock. I find it highly unprofessional for a company of your stature to do business like this. They told me that I will be refunded. To date I have not been refunded, but when you took my money, you took it same time.

Very, very bad and ********* service from Makro which actually needs to be put on social media.