MAKRO ONLINE TERRIBLE SERVICE

TERRIBLE SERVICE FROM THE BEGINNING!!!!!!!!!!!! I ORDERED AN AIR FRYER ONLINE WITH MAKRO, IT TOOK 3 WEEKS TO GET DELIVERED TO ME AFTER BEING PROMISED IT WILL BE DELIVERED MAXIMUM 5 DAYS. I HAD TO FOLLOW UP MULTIPLE TIMES AFTER THE 5 DAYS EXCEEDED. MAKRO SHIFTED THE BLAME TO THE SUPPLIER AND THEN TO THE COURIER(TAKES NO ACCOUNTABILITY) I THEN FINALLY RECEIVED MY PRODUCT AND IT CAME BACK FAULTY, I HAD TO SEND IT BACK AND HAD TO KEEP FOLLOWING UP ON THE REFUND PROCESS. THE MAKRO CONSULTANTS LEFT ME ON EXTREME LONG HOLDS AFTER HAVING NO FEEDBACK TO PROVIDE ME WITH ON THE UPDATE OF MY RETURN, I WAS UNDER THE IMPRESSION THAT THIS IS SUCH A REPUTABLE COMPANY!!!!???? I AM DISGUSTED AND SHOCKED AND WILL NEVER DO BUSINESS WITH MAKRO AGAIN. EACH PERSON THAT ANSWERS THE PHONE HAS ABSOLUTE NONE TO LITTLE CUSTOMER SERVICE AND KEEPS PROMISING ME CALL BACKS AND FEEDBACK TO WHICH I HAVE RECEIVED NONE OF. I AM STILL WAITING FOR FEEDBACK AND AN UPDATE ON MY REFUND AND I WANT MY MONEY BACK!!!!!!!!!!!!!!!