DM
Daniel M
1 reviews | Active since Sept 2016
04 Dec 2023, 17:25
Makro Online | Terrible customer service
Made an online order. Driver went to the wrong address, called the call centre; they apologised and promised to arrange another delivery date. Store decided to cancel the order instead. 2 weeks later, no one wants to take accountability
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Replies (1)DM
Daniel M's updateReviewer Update
12 Dec 2023, 08:18I’m happy to report that the issue has been resolved.
Thank you to David for his tireless efforts in resolving this issue and upholding the Makro brand and service level.
Thank you to David for his tireless efforts in resolving this issue and upholding the Makro brand and service level.
DM
Daniel M's update12 Dec 2023, 08:18
Reviewer Update
I’m happy to report that the issue has been resolved.
Thank you to David for his tireless efforts in resolving this issue and upholding the Makro brand and service level.
Thank you to David for his tireless efforts in resolving this issue and upholding the Makro brand and service level.