MI
Mel I

1 reviews | Active since Dec 2017

25 Mar 2025, 16:10

Makro online team ....poor customer service

Extremely poor service from Makro online team.

More than 10 days I logged a return no feedback

I made over 15 calls and no one knows what they doing Now I'm being told it wasn't logged on the suppliers side....MAKRO dropping the ball....please vet your suppliers as you guys are exposing yourself to reputational risk.......

0
Replies (2)
MI
Mel I's update27 Mar 2025, 16:47
Reviewer Update
This was my sons birthday gift. And a month later how sad is it he has no gift.
No reply from makro it had to take this complaint to get done sort of feedback.

How cam makro compensate us fo this. In the interim is there something makro can give my son.
MI
Mel I's update04 Apr 2025, 07:26
Reviewer Update
No feedback after device was picked up.