FK
Fikile K
1 reviews | Active since Dec 2023
20 Dec 2025, 10:16
Makro Online system is a mess
Makro Online shopping is a mess. You order items which appears as available on stock online but when they deliver the order is not complete. They process a refund on the items which were not delivered. Why show the items as available on stock when they are not available. Their system it's a mess. This happened to me more than 4 times and it's an inconvenience.
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Replies (2)0
Replies (2)
Makro's replyOfficial
22 Dec 2025, 16:39Hi Fikile Khoza,
We're genuinely sorry to hear that you've encountered an issue. We can only imagine how frustrating this must be for you. Could you please share your order number with us? Rest assured, we are here to help you through this. Your experience matters deeply to us, and we appreciate your patience and understanding.
Kind regards,
Makro
We're genuinely sorry to hear that you've encountered an issue. We can only imagine how frustrating this must be for you. Could you please share your order number with us? Rest assured, we are here to help you through this. Your experience matters deeply to us, and we appreciate your patience and understanding.
Kind regards,
Makro
Makro's reply22 Dec 2025, 16:39
Official
Hi Fikile Khoza,
We're genuinely sorry to hear that you've encountered an issue. We can only imagine how frustrating this must be for you. Could you please share your order number with us? Rest assured, we are here to help you through this. Your experience matters deeply to us, and we appreciate your patience and understanding.
Kind regards,
Makro
We're genuinely sorry to hear that you've encountered an issue. We can only imagine how frustrating this must be for you. Could you please share your order number with us? Rest assured, we are here to help you through this. Your experience matters deeply to us, and we appreciate your patience and understanding.
Kind regards,
Makro
FK
Fikile K's updateReviewer Update
22 Dec 2025, 17:28OD*** and OD***
FK
Fikile K's update22 Dec 2025, 17:28
Reviewer Update
OD*** and OD***