MAKRO ONLINE SUPPORT STAFF DO NOT RESPOND!!!

AFTER ORDERING ONLINE THE WRONG ITEMS WERE SEND TO ME. I ASKED FOR A REFUND. IT TOOK A LONG TIME FOR THEM TO COLLECT THE ITEMS AGAIN, EVEN LONGER TO REVIEW THAT NOTHING WAS DAMAGED AND NOW AFTER 4 WEEKS WITH NUMEROUS EMAILS SEND STILL NO REFUND.