1 reviews | Active since Jan 2020
Makro Online SUCKS!! missing parts to my black friday order and its FEBRUARY!!
I am still waiting for part of my BLACK FRIDAY order that they say was delivered but I have no recieved. I have spoken to 100 different people, wasted my time, my airtime and my money. I am extremely frustrated. Some one sent me an e-mail with a picture of my wifes signature when she recieved the kettle and the toaster and they are saying everything came with that order. Why would I WASTE my time. my enegry.. sit on the phone for hours. I did not recieve my full order. And i'm pretty sure it was ****** by the courier company and Makro is useless in trying to help me find it. DO NOT ORDER ANYTHING FROM MAKRO ONLINE. The after sales service SUCKS! and the people you have to deal with are completely useless. I want the remaining part of my order its FEBRUARY 2019. I ordered the stuff in NOVEMBER 2019
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards,
Makro Hellopeter Team