MAKRO ONLINE SUCKS

I ordered sidetables from Makro online. There were several options at various prices for the same item. All showing up from different suppliers and the cost differing a lot. I ordered the one option at R4199 and it showed "only 8 left". After ordering and paying and waiting for a few days - excited that it will arrive on the 10th of October, I got an email to say my refund request has been processed and my money will be send back by the 27th of October. I emailed support@makro to ask who cancelled the order - since I never did. They rep**** days later with explanation that the supplier was out of stock. One simple search delivered results for the item from the same supplier at a higher price and from various other suppliers at different prices. I again emailed and asked why did they not just switch to the other suppliers or contact me to find out if I would like to order from someone else before doing the reversal which will now cost me bank charges and I have to wait a whole month before I get my money back. I wanted to buy this as a gift and now I have to wait for my money to get back into my account before I can order again. How ridiculous is this! What kind of **** are they running? They response from Makro is poor and they DO NOT COMMUNICATE! I am still waiting for a solution without having to go through the bank reversal and waiting period! This is my money that they are playing with and I am not impressed! THE WORST ONLINE EXPERIENCE!