Makro online sucks

If I could give a zero I would... Monthly I buy goods at the value of at least 10000 on Makro, after receiving an invalidated order , asking for a refund ,one agent says my refund is on the way, another agent says not... MAKRO ONLINE IS NOT WORTH YOUR TIME AND ENERGY. PLease do not support them. I had a horrible experience. Bye bye to business from my side Makro