Makro Online Store - Empty Promise on Delivery

On 23rd December I went to Marko Woodmead and spoke to Letsang regarding delivery of a R2000 order. He promised that delivery would take place on Saturday 26th Dec irrespective of it being a public holiday. Later that day i placed the order at home however logged in with my work details and the store allocated was Germiston not Woodmead, I immediately called and spoke to a consultant by the name of Craig (i think) who at first told me that if the Woodmead store has stock they will change the branch from Germiston to Woodmead and stock will be delivered on Saturday 26th Dec. <br> On the 24th Dec Craig called me back and confirmed that the stock had already left the Germiston store and is with the courier company who would call me either on the 24th or the 26th to deliver. This morning i called the online store again for the 10th time and spoke to Felicia who informed me that the stock actually has not left the store and will only be delivered on Monday the 28th! This is absolutely unacceptable, please get the Online Manager Mark Jacobs to contact me!