EB
EVan B

1 reviews | Active since Feb 2019

20 Feb 2019, 14:56

Makro Online - Stay Away

Makro Online is exceptionally bad. I bought 2 items online and the delivery date I was sent was 7 days later - anyway that is what it was.

Come the promised date and no delivery and no calls.

I have now phoned the call centre 3 times with various responses that they are busy picking and packing, etc and when asked to be put through to a senior person, two waits listening to the jungle drums for 30 plus minutes until the call gets cut off and still no one responds with a delivery date.

A really poor show from just another clearly poorly run company.

0
Replies (2)
Makro
Makro's reply20 Feb 2019, 16:30
Official
Good day Evans

Thank you for writing to us.
I'm sorry that the delivery of your Tumble dryer and washing machine didn't take place as expected and for the service received.
I am currently looking into the matter for you and will revert with feedback as soon as possible.

Regards
Otsiele Boikanyo
EB
EVan B's update22 Feb 2019, 14:20
Reviewer Update
So still no reply from Makro, guys all you have to do is pick 2 items from a warehouse and deliver it. Empty promises- I want to know if my items will be delivered by COB tomorrow or what my alternatives are