HM
Hunadi M

1 reviews | Active since Apr 2016

07 Apr 2017, 10:59

MAKRO ONLINE SHOPPING SUCKS

<p>I placed an order with Makro 2 weeks ago and i paid for the order. Today i still don't have my order and they said that they will refund me for my order. But they haven't and when i email the person who said will refund me they don't respond to my email and today i tried to call and when they transferred my call to this person, they hung up. Makro i want my refund immediately so that i can purchase the stuff you failed to deliver to me somewhere else.</p> <p> ********** / **********

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Replies (2)
Makro
Makro's reply10 Apr 2017, 07:59
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply24 Apr 2017, 14:30
Official

Good day,

Thank you for your enquiry and apologies for the inconvenient caused. I understand that the online store has been incontact with you and the issue is now resolved.

Regards

Mbali Makhanya